The Detail Department

  • Our Services
    • Strategy
    • Analysis
    • Implementation
    • Training
  • Applications
    • Salesforce
    • Confluence
    • WordPress
    • Other Apps
  • About Us
    • Jodie Miners
    • Projects
    • Privacy Policy
  • Blog

© The Detail Department Pty Ltd 2016

You are here: Home / Archives for Documentation

Tools to help write help documents

18-Aug-2013 by Jodie Miners

If you are going to be writing help documentation, having some good tools will help make the process a bit easier. Here is a list of tools that I have used or would like to try.

Writing Help Documents

  • Screensteps or Clarify-it
    • (they are from the same company, and I really can’t see what the difference is, however Clarify-it comes with a skitch-like tool for sharing screen shots).
    • Really helps you to think about the problem in a step by step way.
    • Desktop and Network versions are Cheap. Just get it!
    • Inbuilt screen shot and markup tools.
    • There is an online version (Screensteps Live) to host your help pages, but it is expensive. Just export the HTML to your preferred help system.

Read more about Help Systems

Filed Under: confluence, Documentation, Featured

Search this Website

Subscribe to Blog Posts

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Latest Posts

Advice for Salesforce Career Progression

So, you want to learn Salesforce?

Your Business Needs More Than Just a Website

Q and A: Apps for Service Delivery

Using Wufoo Forms with Salesforce

Integrations are The New Black

We need to talk about Documentation

Tools to help write help documents

Moving away from Command and Control

My ultimate guide to getting started with Gmail