The Detail Department

You are here: Home / Blog Index

My ultimate guide to getting started with Gmail

by

Update:

Now, the day after this was published, Gmail went and changed the way you use Gmail. It has taken me a while, but I think I quite like the new Categories feature in Gmail. Thankfully, Lifehacker has a great post – Everything you need to know about Gmail’s new super-confusing layout. Quite aptly titled. Go there first to try and get a handle on Categories before you delve into Labels.

Read more about Getting Started with Gmail

Salesforce Chatter Notifications

by

Chatter is a great tool, and if you use Salesforce, you should be using it, and using it every day – many times a day. Chatter is great for “working out loud” and keeping others in your team up to date with what you are doing.

There is a lot of help out there about how to use chatter, including the Chatter Best Practices page on the Salesforce website and this excellent series of 9 chatter training videos created by Engineers Australia for their Chatter implementation. They may be a bit specific to just engineers and just the stand-alone chatter app, but they are very well done.

One thing I could not find enough information on is Notifications, so here is my explanation of notifications. (Well, it started out as being only about notifications, but it may now include a bit more information also).

Chatter, like most social networks, can be Push or Pull – eg you can “pull” the information towards you by going to look at your chatter feeds, or have chatter “push” the information out to you, via notifications.

Read more about Chatter, Chat and Messages in Salesforce

The state of CRM Systems for Not For Profits

by

I like working with Not For Profit organisations, especially since they usually have old technology and outdated systems so there is so much that I can help your NFP with, that can revolutionise the way you work. The basis of most NFP data requirements is based around a CRM or Customer Relationship Management system.

Each NFP is different, but there are some common features that most NFPs need to have when looking at a CRM system: [Read more…]

Q and A: User Friendly Document Collaboration

by

Question

I received a question from Richard:

What’s a user friendly online project management tool that we can use to share documents, and record discussions and comments.

Answer

Well, the answer to that question is, it depends. There are so many “user friendly online project management” apps out there that it is really hard to narrow them down without knowing more requirements. Some of the requirements I might ask you for are:
Read more about Documentat Collaboration

Ask me a Tech Question

by

I get asked a lot of tech questions from friends and colleagues, and I usually reply by email and the info just sits in my email sent items and their inbox. So it’s time to set that knowledge free! So from now on, if I get asked a Question that may be helpful to other people, I’m going to share it on my website.

[Read more…]

No Hosting Websites

by

There are a few new ways to get a website up on the internet without having to pay for additional hosting.

Now, these solutions are for those that want to create and maintain their own site from scratch, they are not based on a Content Management System like WordPress, so they may not be for everyone.

[Read more…]