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You are here: Home / Archives for Jodie Miners

Salesforce Chatter Notifications

16-May-2013 by Jodie Miners

Chatter is a great tool, and if you use Salesforce, you should be using it, and using it every day – many times a day. Chatter is great for “working out loud” and keeping others in your team up to date with what you are doing.

There is a lot of help out there about how to use chatter, including the Chatter Best Practices page on the Salesforce website and this excellent series of 9 chatter training videos created by Engineers Australia for their Chatter implementation. They may be a bit specific to just engineers and just the stand-alone chatter app, but they are very well done.

One thing I could not find enough information on is Notifications, so here is my explanation of notifications. (Well, it started out as being only about notifications, but it may now include a bit more information also).

Chatter, like most social networks, can be Push or Pull – eg you can “pull” the information towards you by going to look at your chatter feeds, or have chatter “push” the information out to you, via notifications.

Read more about Chatter, Chat and Messages in Salesforce

Filed Under: Featured, Salesforce Tagged With: android, chatter, ios, notifications

The state of CRM Systems for Not For Profits

14-Feb-2013 by Jodie Miners

I like working with Not For Profit organisations, especially since they usually have old technology and outdated systems so there is so much that I can help your NFP with, that can revolutionise the way you work. The basis of most NFP data requirements is based around a CRM or Customer Relationship Management system.

Each NFP is different, but there are some common features that most NFPs need to have when looking at a CRM system: [Read more…]

Filed Under: community, Salesforce

Q and A: User Friendly Document Collaboration

18-Dec-2012 by Jodie Miners

Question

I received a question from Richard:

What’s a user friendly online project management tool that we can use to share documents, and record discussions and comments.

Answer

Well, the answer to that question is, it depends. There are so many “user friendly online project management” apps out there that it is really hard to narrow them down without knowing more requirements. Some of the requirements I might ask you for are:
Read more about Documentat Collaboration

Filed Under: QandA Tagged With: basecamp, confluence, evernote, google docs, google wave, office, project management, zoho

Q and A: Salesforce Custom Button to Replace Convert Lead Button

17-Dec-2012 by Jodie Miners

Question

Kim asked a question about Salesforce:

I need to create a custom button to replace the lead convert button, what we want is to be able to assign a different owner to the account/contact/opportunity and pre-populate the other fields.

[Read more…]

Filed Under: QandA, Salesforce Tagged With: account, contact, convert, lead, opportunity, salesforce

Q and A: Sharing Committee Documents

4-Dec-2012 by Jodie Miners

Question

What is the best solution for sharing the documents that the committee needs to access? We have Google Apps and our WordPress website, but we think Dropbox might be best.

[Read more…]

Filed Under: QandA Tagged With: dropbox, google apps, wordpress.org

Ask me a Tech Question

1-Dec-2012 by Jodie Miners

I get asked a lot of tech questions from friends and colleagues, and I usually reply by email and the info just sits in my email sent items and their inbox. So it’s time to set that knowledge free! So from now on, if I get asked a Question that may be helpful to other people, I’m going to share it on my website.

[Read more…]

Filed Under: QandA

No Hosting Websites

30-Nov-2012 by Jodie Miners

There are a few new ways to get a website up on the internet without having to pay for additional hosting.

Now, these solutions are for those that want to create and maintain their own site from scratch, they are not based on a Content Management System like WordPress, so they may not be for everyone.

[Read more…]

Filed Under: websites

Q and A: Training Resources for NFP Users on Salesforce

28-Nov-2012 by Jodie Miners

Question

I work for a Not For Profit and we use Salesforce. I need some training, but we have a limited budget – any ideas?

[Read more…]

Filed Under: QandA, Salesforce Tagged With: nfp, salesforce, training

Q and A: Building a simple Website

22-Nov-2012 by Jodie Miners

Question

I get asked this often, probably because I do blog about it so much.

What is the simplest way to get a basic website set up.

[Read more…]

Filed Under: QandA Tagged With: atlas, business catalyst, drupal gardens, myob, squarespace, web, wordpress.com, wordpress.org

Q and A: Resources for learning Web Development basics

21-Nov-2012 by Jodie Miners

Question

A friend asked me to recommend where to start with learning some basics about Web Development.

Answer

My answer is to start with a foundation in basic HTML and CSS and then go onto some of the coding languages like Javsascript, PHP or others later.

[Read more…]

Filed Under: QandA Tagged With: css, design, dev, html. javascript, web

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