Confluence is an enterprise collaboration platform from Atlassian. At its most basic, Confluence is a collection of connected pages of content that all staff can read and edit. However, Confluence is more than just a wiki. It is an enterprise-level platform with features such as security and user management that can be used as an intranet or team workspace, for business documentation, or for collaborative editing. The uses for the Confluence platform are wide and varied.
Confluence works well with another Atlassian product: JIRA. JIRA is an issues management, project planning and workflow tool that can be used in many different types of industries. It can be customised with add-ons to suit your business, and can be customised to suit many uses from issue tracking for software projects to customer service management.
Atlassian products can be cloud-hosted, Atlassian OnDemand or self hosted , Confluence and JIRA Download editions, or you can have a the download versions cloud-hosted by a third party service such as Seibert Media’s SWIFT hosting.
Featured Confluence posts:
- 18-Aug-2013 - If you are going to be writing help documentation, having some good tools will help make the process a bit easier. Here is a list of tools that I have used or would like to try. Writing Help Documents Screensteps or Clarify-it (they are from the same company, and I really can’t see what the difference is, [Read More...]
- 28-Sep-2012 - I have always liked to do flowcharts. Simple flowcharts are good flowcharts – a picture tells a thousand words. I also love Confluence, and love the hierarchical nature of the structure of Confluence – much like a flowchart. Now we combine the two and we have a great way to communicate information. Enter Graphviz and the Graphviz Confluence [Read More...]
- 31-Jul-2012 - You’ve just installed a shiny new Confluence set-up for your organisation, now where do you start with writing content for it? Here are my thoughts on writing for Confluence and a few tips and links to help get you started. My two main points for writing content for Confluence are: Confluence is not a Word [Read More...]
- 13-Aug-2011 - As a database designer, I am a huge believer in the “One Thing, in One Place, Once” rule (aka Normalization, in database speak). As I’m currently building a full enterprise help system in Confluence, of course I’m going to extend that rule to my help content also. I started with the ideas of Re-Using Content [Read More...]