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Fragmentation of Task Functionality in Confluence

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I am trying to work out the best strategy for my clients to use for doing lightweight task management in Confluence. I thought that since we have the new Task features and Workbox in 4.3 that this would be a no-brainer. We would not need Ad hoc Workflows, we can just use the new functionality.

Confluence has released what looks like a great new feature in Confluence 4.3 – the ability to have Tasks on the page, and a centralised notification box called the Workbox.

With a number of new Confluence features lately, I feel that the release of this new feature is a bit half-baked and it doesn’t actually do all the things you need it to do. (I think it’s because I love the product, I hold it up to such high standards, and expect things to work really well first up).

So, I’m now trying to work out which method of managing Tasks in Confluence is best.

So I have created a spreadsheet comparing all the features and I would love your help in adding to it. This spreadsheet is on google docs and editable by you too. Please help me compare all the features of these Task Lists.

https://docs.google.com/spreadsheet/ccc?key=0ArmEWnxyp7DvdERrOW1iUW4tTDNxRk5KZ0ZjLUNvTlE

Right now, I’m not convinced about the Workbox, as it has the ability for people to make notes on tasks that other people can not see. For me, this breaks Confluence. The whole point of Confluence is that it is about sharing and openness, and ensuring the conversation is had amongst all members of the team.

I’m also not convinced about tasks on Ad hoc Workflow as there are still a few issues with that product that I have reported. The Comaltech guys have said that they will be merging the functionality of Tasks with the Workbox, or dropping stand alone tasks altogether. I hope they do the merging bit, because the features they have currently outweigh the Confluence Tasks functionality. I know it costs extra for Ad hoc Workflows, but it is worth it if you are going to need to do workflow on pages. Update: This is now done in Version 4 of Ad hoc Workflows.

So right now, I don’t know which direction to steer my clients in. There is issues with both, and if you have both enabled it may be very confusing for the end users (“why are only some notifications appearing in my Workbox?”). I think it will have to be Ad hoc Workflows however, because the activity feature way outstrips Confluence’s lack of features on notes and tracking.

Of course, we are talking about lightweight task management and workflows here, and if you want more advanced functionality, such as due dates, complete history, and attachments, then go with JIRA.

The latest version of the comparison spreadsheet as published is below.

Comments

  1. Thanks for your reply.
    I hope that this issue is resolved over on you post on the Comalatech forums.
    I will be using this product again in a few weeks and if it is not up to scratch, I will definitely be getting in touch with the Comalatech team.

  2. Jodie,

    I must be crazy, but this is the second place I’ve seen you mention that Version 4 will update the Confluence WorkBox…. whaaaat? I have been using Confluence 5.2.1 and Ad hoc Workflows 4.1 and have never seen Ad hoc Workflows update the Confluence WorkBox when a task is assigned… ever.

  3. Hi Dave, thanks for the comment.
    Thankfully in Version 4 of Ad-Hoc workflows http://www.adhocworkflows.com/ad-hoc-workflows-4-0-release/ the tasks about the page do show up in Workbox, and you can look at a user’s profile page to see the tasks assigned to them.

    I need to update my comparison spreadsheet, but I haven’t had the opportunity to look at Version 4 myself, so I don’t want to update it with something I haven’t seen except in a video.

    So, I think Ad-Hoc workflows is the best bet for doing Tasks in Confluence now. Otherwise, use Jira.

  4. Looks like you’ve faced the same issue I am regarding fragmentation of confluence tasks. Wonder what you decided to do? I am evaluating Confluence as a tool for our org. Really like it for content creation but… tasks. Not so great. I do like being able to write tasks directly on the page we are creating. But the fact that I can’t seem to aggregate those and display a report is troubling.

    As I understand it:
    Native Tasks (those written directly on a page) show up in the workbox. But cannot be reported on.

    Ad Hoc Workflow ads task functionality and can report on them. However, it buries the task in yet a new button specific to ad hoc workflow. Tasks created here don’t show up in your confluence workbox.

    Tasklist macro – yet another task solution. Places tasks on a page. Can report on them through customwares reporting plugin. However, it is too difficult to script and maintain for the average person.

    I’d really like to use the native tasks but have to find a way to report/embed a list of tasks on other pages.

    Hope you can provide some insights.

    Thanks!